Frequently Asked Questions

1. Q. Do I need to be home the day of cleaning?
Some customers prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be at home during the process. This is up to you. Regardless of your schedule, you are certain to receive superior housekeeping service – guaranteed!

 

2.Q. How and when do I pay for my cleaning services?
We require payment at the end of the service. We accept payments via Mpesa and payment by check or cash.

 

 

3. Q. What if I am not satisfied with my cleaning?
Your complete satisfaction is very important to us. That is why we offer a 24 hour guarantee. If for any reason you are not satisfied with your home /Office cleaning, just simply give us a call within 24 hours of your cleaning and we will return to re-clean the area you are dissatisfied with, at no cost to you.

4.Q. What are your hours of operation -Getting Started

We are on round clock ,24 hours/7, We take 1 hour to arrive at the clients premises from call, you can call anytime of day and night for cleaning and pest control

Q. How long have you been cleaning homes/Office?
We have been providing professional  cleaning services since 2015, we have trained team to handle all tasks ,satisfaction guaranteed